7.6 The secure login prompt keeps appearing.


Confirm that:

  • Your USB Club device remains connected
  • You’re using the registered Mac
  • Your Mac is connected to the internet
  • Touch ID or your Mac password is being accepted
  • The Desktop App remains open during authentication

If authentication succeeds but the prompt returns repeatedly, close and reopen the Desktop App.


If the issue continues, contact support@usb.club and include the exact sequence of what happens after you authenticate.

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