4.7 The Desktop App is stuck on “Plug in to Continue.”


If your USB Club device is already connected but the app does not recognize it:

  1. Disconnect the USB Club device.
  2. Close and reopen the Desktop App.
  3. Reconnect the device.
  4. Try another available USB port.
  5. Confirm that you selected Allow when macOS requested access to the removable volume.

If you are using an adapter or hub, include that information when contacting Support.


If the screen does not change, contact support@usb.club and include:

  • Your Mac model
  • Your macOS version
  • Whether you are using an adapter or USB hub
  • A screenshot of the screen
  • What you have already tried
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