3.4 I never received my invitation.


Before contacting Support:

  1. Check your spam, junk, and promotions folders.
  2. Search your inbox for USB Club Invite.
  3. Confirm that you’re checking the email address used on your onboarding form.
  4. Make sure you completed the onboarding form after receiving your device.

If you still cannot find your invitation, contact support@usb.club and include:

  • Your full name
  • Your order number, if available
  • The email address used for onboarding
  • The approximate date you submitted the form

We’ll review your onboarding status and help locate or resend your invitation!

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