10.1 Which email address should I use?

Not sure where to reach us? Here's a quick guide to help you contact the right team:

This is the primary email address for customer support.

Contact Support for help with:

If you’re unsure where your question belongs, start here. We’ll make sure it reaches the right person.

You may see staff@usb.club in older USB Club materials or printed on your packaging.

You can still use this address if you were specifically directed to it. Don’t worry, we’ll make sure your message reaches the appropriate team.

For new customer support requests, we recommend using support@usb.club.

Use this address for general and business inquiries, including:

For an existing order, account, device, or technical issue, contact support@usb.club instead.