8.1 My Mac isn’t recognizing my USB Club device.

First, confirm whether the USB appears anywhere on your Mac.

Check:

• Finder
• Disk Utility
• The USB Club Desktop App

Then try the following:

1. Disconnect the USB Club device.
2. Wait a few seconds.
3. Reconnect it securely.
4. Try another available USB port.
5. Connect the device directly to your Mac when possible.
6. Remove any unnecessary USB hub or adapter.
7. Restart your Mac.
8. Open the USB Club Desktop App and reconnect the device.

If macOS asks whether USB Club may access files on a removable volume, select Allow.

If the device is still not recognized, contact support@usb.club and include:

• Your USB Club device type
• Your Mac model
• Your macOS version
• The USB port, adapter, or hub being used
• Whether the device appears in Finder or Disk Utility
• A screenshot of the Desktop App
• The steps you have already tried