3. Onboarding & Invitations

After purchasing your USB Club device, you'll complete a short onboarding process before accessing the network. The articles below cover what to expect, how invitations work, and how to resolve common invitation issues.

3.1 I purchased a USB Club device. What happens next?

  1. Receive your USB Club device.
  2. Complete the onboarding form.
  3. Wait for onboarding review.
  4. Receive your invitation email.
  5. Install Console.
  6. Plug in your USB Club device.
  7. Access the network.

3.2 Why do I need to complete the form?

USB Club onboarding happens in batches and helps us prepare new members before granting access to the network.

3.3 How long does onboarding take?

Onboarding timelines vary depending on current cohort schedules and capacity.

3.4 I never received my invite.

Before contacting support, please check:

  • Spam folder
  • Promotions folder
  • Search your inbox for "USB Club Invite"

If you still can't find your invitation, contact support and we'll help you locate or resend it.

Invite links may expire before they're used.

Contact support and we'll generate a new invitation for you.

3.6 My invite says "No invite status found."

This usually means the invitation is no longer valid.

Contact support and we'll generate a fresh invite link.

3.7 Can I use my invite more than once?

Invite links are intended for installation and onboarding purposes. If you need a new invitation, please contact support.

Need help?

If you're having trouble completing onboarding or accessing your invitation, contact us at support@usb.club.

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