2. Orders & Shipping

If you have questions about your USB Club order, shipping status, delivery, cancellations, or refunds, you'll find the most common answers below.

2.1 When will my USB Club order arrive?

Shipping times vary depending on your location.

2.2 My order hasn't arrived.

If your order hasn't arrived within the expected timeframe, contact support with your order details and we'll investigate.

2.3 My package says delivered, but I never received it.

Please contact support and include:

  • Order number
  • Shipping address
  • Tracking information

We'll help investigate the delivery with you.

2.4 Can I cancel my order?

Orders that have not yet shipped may be eligible for cancellation.

If you'd like to cancel your order, please contact support as soon as possible.

2.5 Can I request a refund?

Refund eligibility depends on your order status and the condition of the product.

If you have questions about your order, please contact support and we'll be happy to help.

Need help?

If you couldn't find the answer you're looking for, contact us at support@usb.club.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.